About the company

History and how our company has evolved.

About the company

Together we bring your devices back to life.

NBSERVIS is a warranty and post-warranty service organization providing services to e-shops, brick-and-mortar stores, IT services, insurance companies and end customers. In our 18 years of operation, we have developed into one of the most prominent after-sales service providers for laptops, tablets, electronics and photovoltaics. Our work relies on a professional approach, state-of-the-art technical equipment, communication with the customer, transparent prices and fair negotiations. We continuously educate and train technicians to repair new models of equipment.

We are an official MSI and WORX warranty service, which means we have direct access to genuine parts and the know-how to quickly and efficiently resolve any issues with your devices. In addition, we provide after-sales service for all brands, whether it’s minor electronics or heavy-duty computer and laptop repairs.

 

We also work with contracted insurance companies Mall.cz by Allegro and SV pojišt’ovna, which means we can seamlessly arrange repairs to save you time and hassle. Our service is focused on quality, reliability and your satisfaction.

We also specialize in technical support and warranty service for photovoltaic systems from GoodWe, Dyness. Our experts provide maintenance, repair and performance optimization for batteries and inverters.

Our headquarters are located in Kladno, where we have a main service centre equipped with modern technologies and experts ready to solve all your technical problems. In addition, we have a shop in Prague 6, which allows us easy access to our customers in the capital and its surroundings. At both locations we strive to provide a high level of service and maximum convenience for our clients.

With our team of experienced technicians and professional approach, every repair is in good hands with us. Your satisfaction is our priority, which is why we strive to provide the fastest and most reliable service to ensure the longevity of your equipment.

How our company has evolved.

 

NBSERVIS was founded in 2008 with the aim of providing top service and support in the field of electronics not only for individuals but also for companies. Our journey began several years ago in Kladno, where we opened our first service branch. Our vision was to offer quality and reliable repairs of electronic equipment to help customers keep their technology in perfect condition.

From the beginning, we have focused on building a strong team of professionals and expanding our services. Through our efforts and dedication, we have become the official warranty service for the renowned MSI and Worx brands, allowing us to provide our customers with the highest level of service with access to genuine parts and technical information. We have also worked with multinational companies such as Amazon, Toshiba and Dell.

Over the years, we have expanded our services to include after-sales service for all brands and have begun to specialize in the repair and maintenance of photovoltaic systems. We are proud to provide technical support for the GoodWe and Dyness brands, expanding our portfolio to include quality and performance assurance of PV batteries and inverters.

 

Our headquarters in Kladno has expanded into modern offices and premises of over 600 m² and 1200 m² of warehouse space. This space allows us to efficiently manage our services and provide fast and reliable repairs and maintenance. Thanks to our extensive premises and modern facilities, we are able to respond quickly to our customers’ needs and provide them with the highest level of service.

Our efforts to improve our services led us to open a branch in Prague. This expansion has enabled us to better serve our clients in the capital and surrounding areas, offering them convenient access to our expert services.

NBSERVIS has grown from a small service to a brand with a solid position in the industry. Our philosophy is to continuously improve and adapt to the changing needs of our customers. Our goal is to continue to provide superior service that exceeds expectations and to become your trusted partner in the electronics industry.

 

How Much Have We Repaired?

We have repaired thousands of devices over 18 years. Every piece has a story, and we like to give it a second chance. Sometimes it’s a small repair, sometimes it’s a challenge, but every time we’re delighted when our customers see their favourite electronics come to life again.

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Devices repaired
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Phones repaired
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Photovoltaic Systems Maintained
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Satisfied Customers

“Our goal is to turn challenges into opportunities and consistently exceed our customers’ expectations. We believe that quality service and a personal approach are the keys to success. At our company, we strive not only to repair technology but also to build long-term relationships based on trust and satisfaction. Our modern facilities and extensive workspace enable us to respond quickly and efficiently to each client’s needs, and that is our primary commitment.”


Ing. Radek Kuchař CEO

Our values

Why choose us?

Quality and fast service

Our goal is to provide fast and reliable repairs of electronic equipment with an emphasis on high quality workmanship. We handle each job with the utmost care to ensure the longevity and trouble-free operation of your equipment.

Top customer support

We focus on a personal approach to customers and providing professional technical support. Our experts are available not only for repairs, but also for consultation and advice to keep your technology working at its best.

Long-term partnerships with insurers and brands

Thanks to our long-standing cooperation with renowned insurance companies and official partnerships with brands such as MSI, Worx, GoodWe and Dyness, we provide warranty and after-sales service of the highest standard.

Development and expansion

We are constantly innovating our services and expanding our operations, not only in the Czech Republic, but also in Slovakia and abroad. Our shops in Kladno and Prague 6 allow us to respond quickly to the needs of our customers and bring them affordable solutions, whether it is service or sales of electronics.

Would you like to become our partner?

Ing. Radek Kuchař

Chief Executive Officer & Founder kuchar@nbservis.cz

+420 777 347 254

Ing. Jiří Čáp

Chief Technical Officer cap@nbservis.cz

+420 777 012 012

Marek Hrůša

Chief Sales & Marketing Officer hrusa@nbservis.cz

+420 720 111 029

Our partners